Step 2: Under Default behavior, select the ‘Sites can use Javascript’ option. Step 1: In Google Chrome, type chrome://settings/content/javascript in the address bar and press Enter. You can re-enable JavaScript in your browser to check if that gets things moving again. Have you disabled JavaScript in your browser? That could prevent certain websites, such as Google Chat, from loading properly. Refresh the webpage and try to use Google Chat again. Click the padlock icon on the left of the URL and click the Reset permissions button. To do so, open Google Chat on your browser. Instead of reviewing each site permission one by one, it’s easier to reset them. Reset Site PermissionsĬertain Google Chat features may stop working in your browser due to incorrectly configured site permissions. After that, sign back into your account and try to use Google Chat again. Step 2: Click on your profile icon at the top-right corner and select ‘Sign out of all accounts.’Īfter you complete the above steps, you will be logged out of all Google services, including Google Chat. If Google Chat does not load, try visiting Google Search or Gmail. Step 1: Open Google Chat in your web browser. This will refresh your session and resolve any account-related issues causing the problem. A quick way to fix this is to sign out of your Google account and sign back in. Google Chat may fail to load your conversations and display errors like ‘Trying to connect to chat’ if there’s an issue with your account. Once you find the problematic extension, consider removing it from your browser. If you don’t encounter any errors, enable your extensions one by one until the issue occurs again. Restart your browser after this and try to use Google Chat again. Then, turn off the toggles next to the extensions. Then, use the toggles to turn off all the extensions.įor those using Microsoft Edge, type edge://extensions in the address bar and hit Enter. To disable extensions in Chrome, type chrome://extensions in the URL bar at the top and press Enter. To rule out that possibility, you can disable all your browser extensions and then try to use Google Chat again. One of your third-party extensions may be interfering and blocking the Google Chat. If there are no issues with your internet, continue with the fixes below. For that, open another tab in your browser and run a quick internet speed test. It’s a good idea to rule out any issues with your network connection before you try anything else. Check Your Internet ConnectionĪ sluggish or weak internet connection could prevent Google Chat from loading on your browser. We’ve compiled a list of effective fixes to get Google Chat to work in a browser. While the source of your problem can vary, resolving issues with Google Chat is easy. That said, Google Chat sometimes fails to load in the browser browser and displays error messages such as ‘Unable to load chat’ or ‘Trying to connect to chat.’ Google Chat is an excellent messaging and collaboration service that works on Google Chrome, Microsoft Edge, Safari, and Mozilla Firefox.
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